Cookies policy

A cookie is a piece of information, like a tag, that's stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.

To make the best use of our website, on whichever device you use, you'll need to make sure your web browser is set to accept cookies. 

How we use cookies

Cookies are small text files stored on your computer when you visit certain websites. We use first party cookies (cookies that we have set, that can only be read by our website) to personalise your online experience. We also use third party cookies (cookies that are set by an organisation other than the owner of the website) for the purposes of website measurement and targeted advertising. If you continue to use this site or close the banner, you consent to our use of cookies.

What are cookies used for?

We use cookies and some other data stored on your device to:

  • give you a better online experience
  • allow you to set personal preferences
  • protect your security
  • measure and improve our service
  • work with partners and measure marketing

So what information is kept by the cookie?

A cookie will typically hold

  • the name of the website that it has come from
  • how long the cookie will stay on your computer or phone
  • a value – usually a randomly generated unique number

How long do cookies stay on my computer?

Session cookies
These only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.

Persistent cookies
These are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.

How do cookies affect my privacy?

You can visit our website without revealing any personal information. We protect your personal information very carefully. The security and safety of your personal information is very important to us.

We may ask you for personal information so you can buy something from our shop, for security reasons or so you can use our services.

What can i do to manage cookies stored on my computer or phone?

You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website. Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

Third party cookies

We use cookies in the following areas on our site:

Content management system Drupal is the system we use to manage most of the content on our website. Drupal uses a cookie to check if you have Javascript enabled.
Log in to your account You need to log in to post in our forum. We use a cookie to remember your login status.
Payment transactions For processing online donations and Parkinson's UK membership applications we use a product called Braintree owned by Paypal.
Further details on Braintree's use of cookies can be found at
Online shop Our online shop uses cookies to remember your login status and basket.

Payments are processed by our secure payment provider, Sage Pay. Sage Pay uses cookies to enable successful completion of payments.

Read more about Sage Pay's use of cookies.

Maps We use Google to display a map of local groups in your area. Google uses a cookie to allow maps to appear in selected pages.

Read more about Google's use of cookies.


We use Google Analytics to see how our site is used and to help us provide you with a better service.

Google advertising cookies are used to help show you more relevant ads in Google Search and across the web, and to measure the effectiveness of our ads.

Read more about Google's use of cookies.

We use Hotjar to analyse user behaviour on our website to help us provide you with a better service. No personally identifying information is collected or stored.

Read more about Hotjar's use of cookies.

We use Cludo as our search and insights engine tool. Read more about Cludo's use of cookies


Sometimes cookies are set by other services we use on our site.

ShareThis ShareThis is a service that allows you to share content from our website with others via email, Facebook, Twitter and other social sharing sites.

Further details can be found at

YouTube We use YouTube, a Google product, to display our video content, and it can install cookies on your computer.

Read more about Google's use of cookies.

Facebook Parkinson's UK has a page on Facebook and we display our latest Facebook post within our homepage. We also use Facebook for serving ads targeted to your interests.

Further details on Facebook's use of cookies can be found in Facebook's privacy policy.


Parkinson's UK uses Twitter and we display our latest 2 tweets within our homepage. We also use Twitter for serving ads targeted to your interests.

Further details on Twitter's use of cookies can be found in Twitter's privacy policy.

Adestra Parkinson's UK uses Adestra to collect email addresses where you choose to share these.

Further details on Adestra's use of cookies can be found in Adestra's privacy policy.


Parkinson's UK uses Cloudflare to improve the security and the performance of our website.

Further details on Cloudflare’s cookies can be found on the Cloudflare website.


We use Hotjar to gain insights into how visitors use our website so we can continuously improve the experience.

Further details on Hotjar's use of cookies can be found in Hotjar's privacy policy.

Google Analytics

We have implemented the following Google Analytics advertising features on this website:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Google Signals

This is to help us show you advertising and information relevant to you when you are on the internet. The information we receive is aggregated data and there is no personally identifiable information is sent to Google oris held by us during the process. You have the right to opt-out of the features. 

Find out more about opting out.

Opting out of cookies

Help on how to set and customise your cookie settings for your browser

When visiting the website you will be presented with a cookies banner stating that by continuing to use this site or closing the banner, you are consenting to our use of cookies.

How to manage cookies in Internet Explorer

Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.

How to manage cookies in Firefox

Cookie settings in Firefox are managed in the Options window's Privacy panel. 

How to manage cookies in Chrome

Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.

How to manage cookies in Opera

You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies.

How to manage cookies in Safari

Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.

To manage cookies on your mobile phone please consult your manual or handbook.

Get more help about how cookies work with specific browsers.

What happens if I don't accept cookies?

If you decline cookies, some aspects of the site may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.

What happens if I delete my cookies?

If you delete all your cookies you will have to update your preferences with us again and some aspects of our site may not work.

What happens if I change computers or mobile?

If you use a different device, computer profile or browser you will have to tell us your preferences again.

If you'd like to learn more about cookies in general and how to manage them, visit

We can't be responsible for the content of external websites.