Terms and conditions

Thank you for visiting the Parkinson's UK website.

Below you'll find a few important things you need to know about us and your use of our website.

Parkinson's UK is the operating name of the Parkinson's Disease Society of the United Kingdom. The operating name Parkinson's UK was adopted on 8 April 2010.

Parkinson's Disease Society of the United Kingdom is a registered charity in England and Wales (258197) and in Scotland (SC037554). A company limited by guarantee. Registered no. 948776 (England and Wales). Registered office: 215 Vauxhall Bridge Road, London, SW1V 1EJ.

"Parkinson's UK" means Parkinson's UK, the operating name of the Parkinson's Disease Society of the United Kingdom.

"Website" or "site" means www.parkinsons.org.uk and any website under the ownership or control of Parkinson's UK from which a link has been created to these terms and conditions.

"User", "you", "your" and "yours" means the person(s), firm, company or organisation accessing the website.

"We", "us" and "our" means Parkinson's UK.

"Material" and "content" means information, data, text, graphics, video, audio, images, links or programming code contained or available on our website.

"Terms and conditions" means the terms and conditions set out below.

Parkinson's UK is governed by a Memorandum of Association and Articles of Association.

For further details or copies of our governing documents please contact:

Company Secretary
Parkinson's UK
215 Vauxhall Bridge Road
Tel: 020 7932 1327
Email: [email protected]

Access to and use of this website is provided subject to the following terms and conditions.

By using our website you are accepting our terms and conditions and agree to use this site only for lawful purposes and in a way which does not infringe upon or restrict, or inhibit the use and enjoyment of the website by any third party.

We may change these terms and conditions at any time by posting changes online. By continuing to use the site after changes are posted you are accepting our new terms and conditions.

In no event will we be liable for any damages, including indirect or consequential damages, or loss of profits arising from or in connection with the use or loss of use of our website.

We do not claim that this website or any of the content will be uninterrupted or error free, or that this website or the server that makes it available are free of viruses and bugs.

We take no responsibility for the content of any external websites we link to. The existence of a link from any organisation's site to the Parkinson's UK site does not imply that we endorse the activities or views of that organisation.

We make every effort to ensure that the information on the website is accurate. We make no guarantee as to, and assume no responsibility for, the correctness, sufficiency or completeness of such information or recommendation.

Advice posted by other users in comments, on the forum or through personal messaging should not be taken as professional advice unless identified by Parkinson's UK as a qualified expert or professional. Parkinson's UK cannot be held responsible for this advice.

Users of the site are advised to consult a doctor regarding all aspects of individual health care.

By registering with our website and/or forum, you agree:

  • to provide true, accurate, current and complete information about yourself
  • to be bound by these terms and conditions
  • not to participate in malicious behaviour with the intent to cause damage to Parkinson's UK, this website or any of the computer systems linking to Parkinson's UK
  • that we have the right to modify or delete any or all information relating to a user, including deletion of an account (whether temporarily or permanently) without prior notice or reason

This privacy policy only applies to the collection of your personal information by us and those we authorise.

It does not cover any third party websites to which we may provide links. Third party websites may have their own privacy policies and/or terms and conditions of use.

When you are on our website and are asked for personal information, you are sharing that information with us alone, unless stated otherwise.

We collect information about which pages on our website are accessed and when, how you interact with the elements on the pages, information volunteered by you, such as survey information, email address and your preferred means of communication.

We will not disclose any of your personally identifiable information, unless we have your permission.

Parkinson's UK does not sell or rent user information to anyone.

The accuracy of your individual identifying information is important to Parkinson's UK.

If you change email address or any of the other information we hold is inaccurate or out of date, please email us at [email protected].

Our online donation facility is provided by Braintree. All online transactions take place via a secure server.

If you have any queries concerning our data protection policies, please write to:

Data Protection Officer
Parkinson's UK
215 Vauxhall Bridge Road

By posting, commenting and messaging on this site, you agree to our terms of use for the forum.

Read the terms of use of our forum

By using and purchasing from our shop, you agree to our terms of use for the shop.

Read the terms of use of our shop

Unless stated otherwise, all material contained on our website is covered by a disclaimer and protected by copyright laws.

Commercial use or publication of all or any item displayed is strictly prohibited without prior written authorisation from Parkinson's UK.

This website and the information, names, images, logos regarding or relating to Parkinson's UK are provided "as is" without any representation or endorsement made, and without warranty of any kind whether express or implied.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and may be used by us on our website and in other publications.

If you have any comments about our website or our terms of use please email [email protected]

Updated July 2019

As we continue to add further features to our website, our use of cookies is subject to change. We will update this page as new information becomes available, with the latest changes highlighted in bold.

Cookies are pieces of data created when you visit a website and are stored in the cookies directory of your computer.

We use cookies in order to provide you with an efficient service, the most relevant content and to measure the effectiveness of our communications.

The use of cookies does not give us access to your computer and they can't be used to identify an individual person.

We use cookies in the following areas on our site:

Content management system Drupal is the system we use to manage most of the content on our website. Drupal uses a cookie to check if you have Javascript enabled.
Log in to your account You need to log in to post in our forum. We use a cookie to remember your login status.
Payment transactions

For processing online donations and Parkinson's UK membership applications we use a product called Braintree owned by Paypal.

Further details on Braintree's use of cookies can be found at www.braintreepayments.com.

Online shop

Our online shop at parkinsons.org.uk/shop uses cookies to remember your login status and basket.

Payments are processed by our secure payment provider, Elavon. Elavon uses cookies to enable successful completion of payments.

Read more about Elavon's use of cookies on the Opayo website.


We use Google to display a map of local groups in your area. Google uses a cookie to allow maps to appear in selected pages.

Read more about Google's use of cookies.


We use Google Analytics to see how our site is used and to help us provide you with a better service.

Google advertising cookies are used to help show you more relevant ads in Google Search and across the web, and to measure the effectiveness of our ads.

Read more about Google's use of cookies.

We use Hotjar to analyse user behaviour on our website to help us provide you with a better service. No personally identifying information is collected or stored.

Read more about Hotjar's use of cookies.


Sometimes cookies are set by other services we use on our site.


ShareThis is a service that allows you to share content from our website with others via email, Facebook, Twitter and other social sharing sites.

Further details can be found at www.sharethis.com.


We use YouTube, a Google product, to display our video content, and it can install cookies on your computer.

Read more about Google's use of cookies.


Parkinson's UK has a page on Facebook and we display our latest Facebook post within our homepage. We also use Facebook for serving ads targeted to your interests.

Further details on Facebook's use of cookies can be found in Facebook's privacy policy


Parkinson's UK uses Twitter and we display our latest 2 tweets within our homepage. We also use Twitter for serving ads targeted to your interests.

Further details on Twitter's use of cookies can be found in Twitter's privacy policy.


Parkinson's UK uses Cloudflare to improve the security and the performance of our website.

Further details on Cloudflare’s cookies can be found on the Cloudflare website.


We use Hotjar to gain insights into how visitors use our website so we can continuously improve the experience.

Further details on Hotjar's use of cookies can be found in Hotjar's privacy policy.

Google Analytics

We have implemented the following Google Analytics advertising features on this website:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting

This is to help us show you advertising and information relevant to you when you are on the internet. The information we receive is aggregated data and there is no personally identifiable information is sent to Google or is held by us during the process. You have the right to opt-out of the features. To find out more about opting out


You can change your internet browser settings to accept or reject all cookies, reject specific cookies, to notify you when one is set, and to delete your cookies periodically. If you disable all cookies you may find this affects your ability to use certain parts of our website services, including the community forum and shop.

Changing cookie settings differs in each browser, so please check your browser's help menu for further details.

Here are some instructions for some of the more popular internet browsers:

We will continue to update our cookie information, so please check this regularly.

See our privacy policy

Our privacy policy explains how and why we use your personal information. This privacy policy applies if you're a supporter of Parkinson's UK (such as a member or volunteer) or if you use any of our services, visit our website, email, call or write to us.