Helpline

Do you need advice or information on Parkinson's disease?

CALL FREE on 0808 800 0303
Monday-Friday: 9.30am-9pm, Saturday: 9.30am-5.30pm

or email: enquiries@parkinsons.org.uk

The Helpline is a confidential service staffed by registered nurses and advisors who offer advice, information and support to anyone affected by Parkinson's.

The Helpline is one of the main sources of information and contact for people with Parkinson's, whether they have just been diagnosed or have had the condition for a number of years. The nurses are able to reassure and advise, giving people the confidence to manage the condition and plan ahead.

We also provide a 'listening ear' to the families, carers, friends and colleagues of people with Parkinson's, as well as professionals or students in the field.

We are able to provide information and advice to people in the UK whose first language is not English. We use a telephone interpreting service to translate over 170 different languages. Clients can call the Helpline directly and request an interpreter. Professionals can also contact us, with their client’s consent, and arrange for a Helpline advisor and interpreter to call the client.

Calls from landlines in all parts of the UK are free. Calls from Orange, T-Mobile, Virgin, Three and Vodafone mobile networks are free. Other mobile networks may incur a charge.

We offer a free text phone service for deaf and hard of hearing users, on 0800 111 4204.

Written enquiries can be sent by post to:

PDS Helpline
Parkinson's Disease Society
215 Vauxhall Bridge Road
London SW1V 1EJ

We aim to reply to all email enquiries within two days and written enquiries within five days of receipt.

Download the Helpline leaflet in PDF (53KB)