Helpline


Our helpline is a confidential service providing support to anyone affected by Parkinson's.

 

 

The helpline nurse was excellent, answered all our questions, was very reassuring and gave us a lot of confidence in dealing with the situation.

Caller to the helpline

How to contact us

 

  • Call FREE on 0808 800 0303
    Monday-Friday: 9am-8pm, Saturday: 10am-2pm

  • Email: enquiries@parkinsons.org.uk

  • Online enquiry form: Contact us

  • Textphone: 0800 111 4204

  • Written enquiries: Helpline, Parkinson's Disease Society, 215 Vauxhall Bridge Road, London SW1V 1EJ


The helpline can get very busy. We answer as many calls as possible, but if you can't get through, please leave a message with your name and phone number.

 

We can't return calls to numbers that bar withheld or anonymous numbers.

 

 

How we can help

 

Our trained advisors, including specialist nurses, can provide information and advice about all aspects of living with Parkinson's, such as:

  • medical issues, including symptoms and treatments
  • employment and benefits
  • health and social care
  • emotional support
  • local support such as branches and information and support workers
  • signposting to other sources of information

 

 

Interpreting service for non-English speakers

 

We offer advice to people in the UK whose first language is not English, using a telephone interpreting service covering over 170 languages.


You can call the helpline directly and request an interpreter.


Professionals can also contact us, with their client's consent, and arrange for a helpline advisor and interpreter to call the client.

 

 

A quality service

 

We are a member of the Helplines Association and aim to offer a high quality service.


Free from most mobilesIf you have any comments, suggestions or complaints, please get in touch:

 

Calls from landlines in all parts of the UK are free. Calls from Orange, T-Mobile, Virgin, Three and Vodafone mobile networks are free. Other mobile networks may incur a charge.

 

 

Other sources of information

 

You may be able to find the answer to your question on this website.

  • Our free publications provide information and advice, available to download or order.
  • Our discussion forum is a great place to talk to other people with Parkinson's and their families, and provides a wealth of information and experience.
  • Find details of support available local to you

 

Become a member