Healthcare and coronavirus: Speaking to healthcare professionals

During the coronavirus (COVID-19) pandemic, speaking to healthcare professionals may be different. Here's some information to help you get the support you need.

I need to talk to my Parkinson’s nurse. What should I do?

Call the usual number for your nurse.

If your Parkinson’s nurse has been redeployed to another area of work because of the coronavirus crisis, you may still be able to leave them a message at their usual number. Many nurses are checking their messages regularly and responding to urgent calls. If your nurse is completely unavailable, someone else may be covering your area.

If you need further advice, you can call our helpline and ask to speak to a nurse adviser.

I’m due to be seen by a physiotherapist, speech and language therapist or occupational therapist. What should I do?

Try the number you’ve been given for the physiotherapist, speech and language therapist or occupational therapist.

All community therapists have stopped doing most home visits because of the coronavirus crisis. This is to keep everyone safe. Some may still be doing urgent home visits and some may be doing assessments over the phone to identify people with the most urgent needs. You will still be reviewed but at a later date and this will depend on when lockdown restrictions are lifted in your area.

If you think you need support from a physiotherapist, speech and language therapist or an occupational therapist speak to your GP or Parkinson’s nurse about getting a referral.