I would love to see a dedicated forum area where we can share good things that have happened. It is so easy to moan when something negative happens but we need to praise when positives occur as well.
For instance: we have to travel to Central London for Pd appointments. Usually these can be arranged outside rush hour times, but on two occasions we have had to be there for 09:00. The closest underground station is Russell Square. There are three lifts to transport passengers from platform to ground level, but one is being renovated so the waiting time is very lengthy. My husband finds it stressful, get disorientated and can freeze.
The staff of Cockfoster's station where we commence our journey lets their counterparts at Russell Square know which train we are on. We are met on the platform and escorted to the lifts to board from the "exit" side. This does not draw unwelcome attention from other passengers and every employee of London Transport who has helped us has been courteous and friendly. I have written to the staff at the relevant stations to show our appreciation for their help.
I'm sure other people have experiences they would like to share and I would like to read them in a dedicated "feel good" area.
I hope I'm not alone in this.